Refund policy

Under EU consumer law you have 14 days from receiving a delivery to withdraw from your purchase, without giving a reason. To exercise this right, email us at hello@ronda.coffee with your order number before the 14-day period expires.

Important exception: sealed food items that have been opened are excluded from the right of withdrawal for hygiene reasons (Art. 103 of the Spanish General Consumer Law). If your coffee bag is unopened, you can return it; once opened, it cannot be returned.